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course

Information Technology ROI: Measuring return on IT investment

Location: In house course (Online coming soon)
Duration: 10 Modules (2 1/2 days)
CEUs: N/A 
Tuition: Please call (group rates available)
Dates: Please call to schedule.

 Learning Objectives   |  Course Instructor(s)   |  Common Course Questions

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Course Syllabus
Module One Introduction: Why measure IT ROI?
Module Two The “big picture” : Where does IT add value
bulletInformation
bulletOperations/Transaction support: Automation
bulletDecision support: better decisions faster
bulletManufacturing: Mass customization
bulletDistribution: Channel
bulletKnowledge/expert systems
 
Module Three Introduction to Metrics (How are they related; what do they tell)
 
bulletShareholder value
bulletComponents of shareholder value
bulletHierarchy of metrics
bulletCorporate metrics
bulletProcess metrics
bulletFunction/Department metrics
 
Module Four Common Frameworks: How to measure IT  ROI?
 
bulletReal Options
bulletBalanced Scorecard
bulletEVA
bulletROI
bulletWhy do they not work?
 
Module Five Introducing the IT ROI framework
 
bulletBusiness Value
bulletTechnology Value
bulletCost Adjustment
bulletRisk Adjustment
 
Module Six IT ROI Organization
 
bulletImpact of business organization on measuring results
bulletAccountability and Responsibility
bulletCulture
bulletChanges required to produce meaningful results
 
Module Seven IT ROI Process:
 
bulletWhat is the process of IT ROI?
bulletHow does it link to the other processes?
bulletWhat are the changes/modifications required?
 
Module Eight Tools: What are the common tools available to measure IT Results?
 
bulletAlinean
bulletProsight
bulletOthers
 
Module Nine Case Studies in Practical Applications
Module Ten Summary and Next Steps

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For a course outline, location, fee schedule and other information please contact us by e-mail at course@StartSmartS.com

 

 

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